wg8 Help Center

Go to wg8 Register and fill in your mobile number, a password, and your preferred currency (BDT). You will receive a one-time code via SMS to verify your number. The whole process takes under two minutes. You must be at least 18 years old to register.

No. wg8 allows one account per person, per device, and per household. If duplicate accounts are detected, both may be suspended and any pending withdrawals held pending a review. If you have accidentally created two accounts, contact support immediately to merge them.

On the wg8 Login page, tap "Forgot Password." Enter the mobile number linked to your account. You will receive an SMS with a reset code. Enter that code, then set a new password of at least 8 characters. If your number has changed, contact Live Chat with your National ID (NID) for manual verification.

Accounts are locked after five consecutive failed login attempts. The lock lifts automatically after 30 minutes. If the lock persists, or if you believe someone else has accessed your account, contact support at [email protected] straight away so the team can secure your account.

wg8 accepts bKash, Nagad, Rocket, Upay, and Bank Transfer. All are processed in BDT. The minimum deposit is ৳100. Funds show in your account within about 5 minutes of a successful payment. There are no deposit fees charged by wg8, though your mobile banking provider may apply their own charges.

First, wait up to 10 minutes — network delays occasionally slow confirmation. If the balance still has not updated, open Live Chat and share the bKash transaction ID (TrxID), the amount, and the time of payment. The support team can manually verify the transaction and credit your account, usually within the hour.

The minimum withdrawal is ৳800 and the maximum per day is ৳50,000. Standard withdrawals process within 30 minutes. Your very first withdrawal may take up to 6 hours because KYC verification is required before it can be approved. After that, subsequent withdrawals follow the 30-minute window.

KYC (Know Your Customer) is a one-time identity check required before your first withdrawal. wg8 accepts a National ID Card (NID), Passport, or Driving Licence. Upload clear photos of both sides of your document in the Account > Verification section. The review takes up to 12 hours. You only need to do this once.

New members receive a 120% bonus on their first deposit, up to ৳25,000. For example, deposit ৳1,000 and you get ৳1,200 in bonus funds, giving you ৳2,200 to play with. The bonus and deposit together must be wagered 12 times before any winnings can be withdrawn. The bonus is valid for 7 days from the date it is credited.

If your deposit plus bonus totals ৳2,200, you need to place bets adding up to ৳26,400 (2,200 × 12) before the bonus converts to withdrawable cash. Only bets on eligible games count — check the Bonus & VIP page for the full list of included games. Bets placed on sports events that are voided or drawn do not count toward the requirement.

Yes. wg8 runs a 10% reload bonus on selected deposit days, and a daily cashback of 1.2% for Bronze-tier members (higher tiers receive more). You also receive ৳500 for each friend you refer who registers and makes their first deposit. Check the Bonus & VIP page for current promotions.

wg8 has over 2,000 games including slots, crash games, fishing games, live casino tables (Blackjack, Baccarat, Roulette), lottery, and sports betting. Providers include Playtech, PG Soft, KA Gaming, FA Chai, CQ9, and Ezugi. Cricket — BPL, IPL, T20 internationals, and ODIs — is covered in the sports section with pre-match and live markets.

RTP stands for Return to Player — the theoretical percentage of total bets a game pays back over time. A slot with 96.5% RTP returns ৳96.50 on average for every ৳100 wagered. Higher RTP means better long-term odds for the player. RTP figures for all wg8 games are listed on each game's info panel. Note that RTP is calculated over millions of rounds; individual sessions can vary widely.

The wg8 app (version 3.8.1, 45 MB) is a free APK download — it is not on the Google Play Store. Visit the wg8 App page, tap "Download APK," then open the file in your Downloads folder. You may need to allow installation from unknown sources in your Android settings (Settings > Security > Install Unknown Apps). Android 6.0 or higher is required. The app was last updated on 3 November 2026.

wg8 support is available 24/7. The fastest way is Live Chat — click the chat icon in the bottom corner of any page when you are logged in. You can also email [email protected]. For account security matters (locked accounts, suspected unauthorised access), email is preferred so there is a written record.